At GitaVatika, we strive to ensure that your orders are delivered in a timely and efficient manner. This policy outlines our shipping terms, including estimated delivery timelines, shipping charges, and other important details.
Delivery Timeframe
- Orders are typically processed within 2-3 business days after payment confirmation.
- The estimated minimum delivery time is 1 week and maximum is 3 weeks from the date of order placement. This is subject to availability. Orders are not processed or shipped on Sundays or holidays. However, PADRATNAKAR SEVA SODH SANSTHAN PARIKALP GITA VATIKA PRAKASHAN does not guarantee any time limit of delivery.
- Delivery times may vary based on location, shipping partner efficiency, and unforeseen circumstances like weather conditions or logistical delays.
Shipping Charges
- Shipping charges are calculated at checkout and depend on the destination and order weight.
- Any additional customs duties or taxes (if applicable) must be borne by the customer.
Order Tracking
- Once shipped, customers will receive a tracking number via email/SMS to monitor their order’s status.
- If you do not receive tracking details within the expected timeframe, please contact our support team.
Undelivered or Delayed Shipments
- In case of a delay beyond 3 weeks, please reach out to our customer support for assistance.
- If a package is lost in transit or returned due to an incorrect address, we will coordinate with the shipping partner for resolution, but additional shipping costs may apply.
Damaged or Incorrect Orders
- If you receive a damaged, defective, or incorrect item, please refer to our Returns & Refund Policy for instructions on how to request a replacement or refund.
On Directives of PADRATNAKAR SEVA SODH SANSTHAN PARIKALP GITA VATIKA PRAKASHAN.